If the computer has a feature where you can slide your finger along a graduated strip above the keypad to change the volume, the capacitive touch mute button can become stuck in the muted position and prevent the playback of sound. HD display, Budget, Desktop replacement. Remove selected files Download files. Not sure if this helps, though. Any help would be much appreciated. The Troubleshoot computer problems page opens.

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The rest of the commands can be copy-pasted into the terminal as is. If you hear a ding sound from all speakers, you are finished troubleshooting. Select an operating system and version to see available software for this product. By using this site, you accept the Terms of Use and Rules of Participation. Under Hardware and Soundclick Troubleshoot audio playback.

I don’t know what went wrong with the original install. Debuting just ahead of CESthe updated two-in-one gets yp premium redesign and improved pen functionality.

HP GWM – ” – Pentium T – 4 GB RAM – GB HDD Overview – CNET

Hope this helps anyone with the same problem. I purchased in December and the sound was fine until two days ago when all sound was lost.


I’ll see if I can help clarify them. If an audio update is not available or the audio problem persists after the update, continue on to update the audio driver using Device Manager. Laptops by Dan Ackerman Dec 19, If headphones are connected and you are not using them as your main speakers, disconnect the headphones now.

Laptops by Justin Jaffe 10 days ago. Clear the check boxes in the Exclusive Mode section. If a sound device is listed with a down arrowthe device is disabled. HP Download and Install Assistant. Using a four-pin plug that is capable of supporting a microphone in a three-pin connector allows sound to be heardbut the microphone does not work because the computer’s three-pin connector does not support a microphone.

HP GNR Notebook PC – Driver Downloads | HP® Customer Support

October 7th, 9. Every time I boot up there is a the same g27 update. Automatically send old files to OneDrive by Matt Elliott.

The speaker icon in the upper taskbar now instead of having a spreading sound symbol just has a double dash — after it. I’m having the same issue. I have also noticed on reviews of HP laptops in online retailers sites, there is a general complaint about the internal speakers being very quiet so there may be a hardware issue.

From the previous post.

If Device Status shows that the device is working correctly, the problem is probably related to sound settings, the speakers, or the cables. I am having the same problem.


The red circle on the speaker icon disappears when sound is no longer muted. Yes, on my notebook there are both Realtek driver and IDA driver; however, there is only Realtek Control panel, so I guess Realtek driver is the main one.

HP Notebook PCs – No Sound from the Speakers (Windows 7)

Made to please creative pros Debuting just ahead of CESthe updated two-in-one gets a premium redesign and improved pen functionality. How do you want to search for driver software. In the Device Manager window, click Sound, video and game controllers. Make sure the volume is not muted by looking at the Mute buttons below the volume slider. Setting default speakers in Windows 7 Video of setting the default speakers in Windows 7.

You also see an “X” character appear on the speaker icon in the notification area.